About Us

Since 1998, Family Safe Media has been dedicated to providing the latest products and services that can help parents control the media in their homes. For more information on what we do and how we can help your family click here.

We strive to provide the best customer service possible. Every Family Safe Media order is securely processed and treated with care. We hope you will support us as we work hard to service you.

Subscribe to the Family Safe Media Newsletter and you will receive periodic notices of new products, special deals, and related information about parental control devices such as the TV Guardian, TV Allowance, other TV Timers and various power locks.

See what is being said about Family Safe Media is in the news.

How To Order
There are tree easy methods for ordering our products:

  • Use our fast and easy secure online ordering system.
  • Call us toll-free to place your order (800) 828-4514.

Shipping Charges
All shipping charges are based on weight and location. We ship from Utah. Shipping charges are calculated during checkout.  Shipping charges are not refundable.

Shipping Methods (most products ship within one business day)
We offer the following shipping methods:

  • Ground (up to 7 business days in the Continental US)
  • 3 Day Service (up to 3 business days in the Continental US)
  • 2 Day Air Service (up to 2 business days in the US)
  • Overnight (by 3 PM & US only)
  • International shipping billed to actual

30-day Satisfaction Guarantee
Most of our products have a 30-day satisfaction guaranty. If you are not happy with your item you may return the item for a refund of the purchase price less shipping. You must have a RA number to return an item.

Return Policy
All returns must be requested within 30 days of receipt of the products. Credits are for the price paid for the product only. Shipping charges are the responsibility of the customer. Most products come with a manufacturer’s warranty and may be repaired or replaced through the manufacturer. Any media (i.e. software, video tapes, DVDs, books, software licenses, etc.) are not eligible for return. You must have a RA number to return an item. To obtain a number, contact us. Any return not complying to the above or the return instructions may be rejected or subject to a 15% restocking fee.

Contact Us
Click here to contact us via email any time. You may also call us toll-free at 800-828-4514. Our normal hours of operation are weekdays 8:00 AM to 4:00 PM Mountain Time.

Retailers
Interested in selling our products in your store? As representatives of the manufacturers we can help get you setup. Please contact us.

Privacy Policy
We respect your privacy. Your personal information is not, and will not, be sold or given away to any marketing agencies or other such third party organizations.